View all posts
Tom O'Neill

Tom O'Neill

CEO & Founder, FaultFixers
Follow Me
Linkedin
Expertise
CAFM
Preventive Maintenance
Facilities Management
Work Order Management
Author Profile

Tom O’Neill is the founder and CEO of FaultFixers, a maintenance management software platform built for multi-site organisations managing reactive maintenance, compliance, and facilities operations.

Working closely with facilities teams, care providers, nursery groups, and operations managers, Tom has spent years helping organisations improve maintenance visibility, reduce operational delays, and replace fragmented manual processes with streamlined digital workflows.

Tom writes about:

Reactive maintenance workflows

Compliance and audit readiness

Multi-site maintenance operations

Facilities visibility and reporting

Preventative maintenance strategy

He has 10+ years in maintenance operations software. Through FaultFixers, his goal is to help organisations move away from disconnected spreadsheets and reactive firefighting toward more structured, efficient maintenance operations.

Industries
Healthcare
Care Homes
Schools
Sports & Leisure
“Most maintenance inefficiencies aren’t caused by lack of effort. They’re caused by fragmented systems, poor visibility, and reactive processes. The goal of FaultFixers is to help organisations simplify maintenance operations, improve accountability, and give teams better visibility across every site.”

- Tom O'Neill
CEO & Founder, FaultFixers
Articles by Tom O'Neill
Preventive Maintenance

The Facilities Team's Guide to a Preventive Maintenance Audit (With Checklist)

Learn how to run a preventive maintenance audit for your facilities team including a step-by-step checklist, key KPIs to track, and how often to do it.
Tom O'Neill
Tom O'Neill
April 29, 2026
•
A Guide
Facilities Management

Free Facilities Manager Job Description Template

This free job description template will help you attract qualified candidates who can effectively manage your facilities, oversee maintenance operations, and ensure compliance with safety regulations. 
Tom O'Neill
Tom O'Neill
February 8, 2026
•
A Guide
Facilities Management

The Best Facility Management Software of 2026 for Efficient Operations

In this guide, we will break down exactly what to look for in a facility management tool and review the top software solutions available this year to help you streamline your operations.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
Listicle
Preventive Maintenance

How to Create an Annual PPM Planner in Excel (Step-by-Step Guide)

An annual PPM (Planned Preventive Maintenance) planner is a simple but powerful tool for scheduling and organising all preventive maintenance activities across the year.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
How to
Preventive Maintenance

The Best Preventive Maintenance Software Listed

You want fewer breakdowns, more uptime, and maintenance that runs like clockwork. The best preventive maintenance software makes that happen by turning recurring tasks, inspections, and inventory into a clear, repeatable system. 
Tom O'Neill
Tom O'Neill
February 8, 2026
•
Listicle
Maintenance Management

What is a Maintenance SOP?

Learn what a maintenance SOP is, why it matters, key components, and how to write one. Includes templates, examples, best practices, and FAQs.
Tom O'Neill
Tom O'Neill
October 13, 2025
•
What is?
Preventive Maintenance

PPM Matrix: Keeping Planned Maintenance Organised

The PPM Matrix is a single calendar for planned maintenance. You can view every pending and completed task in one place, across sites, assets and teams.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
What is?
Facilities Management

Security & Compliance in Facilities Management Software

This comprehensive guide examines the core principles of security and compliance in FMS, explores the technical and regulatory landscape, details essential features and best practices, and provides actionable strategies for implementation.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
A Guide
Maintenance Management

Preventive Maintenance ROI: Maximising Asset Value

This comprehensive guide examines the concept of Preventive Maintenance ROI, delves into key metrics and influencing factors, and provides actionable strategies for maximizing the value of preventive maintenance programs.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
A Guide
CAFM

CAFM vs CMMS vs EAM: A Guide to Facilities Management Software

Each platform offers a distinct approach to facility and asset management, with unique features, technical capabilities, and strategic benefits.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
What is?
Maintenance Management

Maintenance Software: Implementation Best Practices

Implementing maintenance software is a high-impact initiative that can redefine asset management, operational efficiency, and compliance.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
A Guide
Asset Management

6 Key Benefits of Using EAM Software

In this article we'll break down six of the most valuable advantages of using EAM software, each one designed to help your business run smoother, smarter, and more sustainably.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
Our Thoughts
Asset Management

Essential Guide to EAM Software for Utilities

Effective asset management is paramount for ensuring optimal performance, reliability, and regulatory compliance.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
A Guide
Asset Management

Top 20 EAM (Enterprise Asset Management) Software Tools

Efficiently managing your businesses assets is very important. Enterprise Asset Management (EAM) software provides the tools necessary to streamline processes and maximize asset lifecycle. Our comprehensive list explores the top 20 EAM software solutions.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
Listicle
Maintenance Management

Repair and Maintenance Software: A Quick Guide

In this quick guide we explore the most common questions about repair and maintenance software, from identifying the best solutions to understanding specialized tools like CMMS and MP2.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
A Guide
Maintenance Management

Christmas Tree Maintenance Tips

Nothing says Christmas like a beautifully decorated tree standing proudly in your home. Whether you prefer a fresh-cut evergreen or an artificial alternative, maintaining your Christmas tree ensures it remains the sparkling center-piece of your holiday celebrations.
Tom O'Neill
Tom O'Neill
October 27, 2025
•
A Guide
Maintenance Management

The 3 P’s of Maintenance: Keeping Your Facilities in Top Shape

Each of these P’s offers a unique approach to managing and maintaining facilities, yet they work best when combined. Here’s how each one works.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
A Guide
Maintenance Management

‍What Type of Maintenance Is Most Effective?

Maintenance is critical for keeping any system—whether it's a machine, building, or software—running efficiently. The big question is: what type of maintenance is the most effective?
Tom O'Neill
Tom O'Neill
February 8, 2026
•
What is?
Maintenance Management

What is an Example of a Maintenance Program?

A good example of a maintenance program is a preventive maintenance program. This type of program focuses on performing regular maintenance activities to keep equipment in good working order and to prevent issues from arising.
Tom O'Neill
Tom O'Neill
September 12, 2024
•
What is?
Maintenance Management

Key obligations and regulations for fire doors in the UK

In the UK, fire door regulations are part of broader fire safety regulations aimed at protecting life and property. The primary legislation governing fire safety, including fire doors, is the Regulatory Reform (Fire Safety) Order 2005 (FSO). Below are the key obligations and regulations for fire doors in the UK.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
Our Thoughts
Job management

Step-by-Step Guide to Creating a Job Management Schedule in Excel

Creating a job management schedule in Excel can be an efficient way to track tasks, allocate resources, and manage projects.
Tom O'Neill
Tom O'Neill
August 14, 2024
•
How to
Maintenance Management

Job Management or Maintenance Software: Understanding the Differences

If you have been working from spreadsheets for a while you may be looking into the myriad of tools available. Job management software and maintenance software stand out as essential for companies across various industries.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
What is?
Facilities Management

Benefits of Hotel Maintenance Work Order Software

Tom O'Neill
Tom O'Neill
February 8, 2026
•
What is?
Facilities Management

A Guide to Building Maintenance Software

Building maintenance is a critical aspect of managing any property, whether it’s a commercial building, a residential complex, or an industrial site.
Tom O'Neill
Tom O'Neill
July 15, 2024
•
A Guide
Maintenance Management

Top 10 Maintenance Software Apps in 2024

Maintenance software is crucial for businesses aiming to streamline operations, reduce downtime, and enhance productivity.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
Listicle
Maintenance Management

Maintenance Software for Small Businesses

Maintaining the operations of a small business involves a multitude of tasks, ranging from daily upkeep to emergency repairs. Ensuring that everything runs smoothly can be a daunting task, especially with limited resources. This is where a maintenance management system comes into play.
Tom O'Neill
Tom O'Neill
June 28, 2024
•
A Guide
Manufacturing

Reduced Downtime: The Key to Enhanced Industrial Efficiency

Reducing downtime is crucial for maintaining productivity and profitability. This article will explore what downtime is, its causes, impacts, and strategies to reduce it effectively.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
A Guide
Manufacturing

What is Manufacturing Maintenance Software?

In today’s fast-paced industrial world, manufacturing maintenance software is a must-have tool. This software helps keep machines and equipment in top shape.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
What is?
Maintenance Management

Top 10 Hotel Maintenance Software Tools

Maintaining a hotel can be tough. You need to keep everything running smoothly, from the rooms to the equipment.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
A Guide
CAFM

Unlocking Efficiency with CAFM Facility Management Software

In this article we look into the benefits of CAFM facility management software, how it integrates with various management systems, and its impact on real estate and maintenance.
Tom O'Neill
Tom O'Neill
June 5, 2024
•
A Guide
Facilities Management

Building Information Monitoring: A Quick Guide

Building Information Monitoring (BIM) represents a pivotal advancement in the management and operation of buildings, leveraging modern technology to streamline processes, enhance efficiency, and improve the lifecycle management of a building.
Tom O'Neill
Tom O'Neill
May 15, 2024
•
What is?
Work Order Management

5 Reasons Why Using Spreadsheets for Work Order Management is a Bad Idea

While spreadsheets have been a staple in various industries for decades, they may not be the most effective solution when it comes to handling work orders efficiently.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
Our Thoughts
Preventive Maintenance

Bosch’s Predictive Maintenance Revolution

We love all things maintenance, even when we’re not involved. In this article we’ll talk about how Bosch is transforming industrial maintenance with AI and ML, which in our opinion is some pretty cool stuff.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
Our Thoughts
Preventive Maintenance

What is Mean Time Between Failure (MTBF) in Reliability Engineering?

The performance of electronic devices, reliability is key to ensuring efficiency, productivity, and customer satisfaction. One crucial metric that helps in assessing reliability is Mean Time Between Failure (MTBF).
Tom O'Neill
Tom O'Neill
October 27, 2025
•
What is?
Facilities Management

Outsourcing vs. In-House Maintenance: Pros and Cons for Businesses

When it comes to maintenance businesses often face the decision of whether to handle maintenance tasks internally or outsource them to external service providers. 
Tom O'Neill
Tom O'Neill
April 9, 2024
•
Our Thoughts
Preventive Maintenance

Maximizing Uptime: The Crucial Role of Maintenance in Business Success

In this article, we explore the significance of minimizing downtime through effective maintenance practices and how it directly impacts your businesses success
Tom O'Neill
Tom O'Neill
March 15, 2024
•
A Guide
Maintenance Management

Achieving Harmony between Reactive and Preventive Strategies

In the intricate dance of maintenance management, balancing the reactive spontaneity of addressing sudden breakdowns with the proactive foresight of preventive measures is essential for operational success. 
Tom O'Neill
Tom O'Neill
March 12, 2024
•
A Guide
Maintenance Management

The Evolution of Factory Scheduled Maintenance

In the bustling world of manufacturing, where every cog and gear holds significance, factory scheduled maintenance emerges as the silent guardian, ensuring seamless operations and longevity of industrial machinery. 
Tom O'Neill
Tom O'Neill
March 12, 2024
•
Our Thoughts
Maintenance Management

The Economics of Maintenance in Industrial Operations

In industrial operations, maintenance plays a big role not only in ensuring equipment reliability and uptime but also in influencing the bottom line.
Tom O'Neill
Tom O'Neill
March 5, 2024
•
A Guide
Preventive Maintenance

The 5 Main Advantages of Preventive Maintenance

Preventive maintenance, often abbreviated as PM, is a proactive approach to maintenance aimed at preventing equipment failures before they occur.
Tom O'Neill
Tom O'Neill
February 26, 2024
•
Our Thoughts
Maintenance Management

The Costly Toll of Poor Maintenance: Impact on Business Revenue

Poor maintenance practices can have far-reaching consequences, impacting not only equipment reliability but also overall business revenue. 
Tom O'Neill
Tom O'Neill
February 26, 2024
•
A Guide
Preventive Maintenance

Harnessing AI for Preventive Maintenance

Artificial Intelligence (AI) has revolutionised numerous industries, and preventive maintenance is no exception. By leveraging AI-powered analytics and predictive modelling, businesses can enhance their maintenance strategies, reduce downtime, and optimise operational efficiency. 
Tom O'Neill
Tom O'Neill
February 8, 2026
•
A Guide
Preventive Maintenance

Predictive vs. Preventive Maintenance

In this article, we delve into the differences between predictive and preventive maintenance, addressing common questions to help businesses make informed decisions about their maintenance strategies.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
What is?
Maintenance Management

How Does Scheduling Maintenance Save Time and Money?

Scheduling maintenance is crucial because it allows businesses to proactively address equipment issues before they become major problems. It helps prevent downtime, reduce repair costs, and extend the lifespan of assets.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
Our Thoughts
Asset Management

Maximizing Asset Lifecycle: Best Practices for Maintenance Workflow Optimization

Companies rely heavily on their assets and equipment to drive productivity and profitability. To ensure that these valuable assets perform at their peak for as long as possible, efficient maintenance workflows and routine inspections are essential.
Tom O'Neill
Tom O'Neill
January 19, 2024
•
A Guide
Job management

What is Job Management Software?

Job management software, also known as work order management software or field service management software, is a tool designed to streamline and optimize the process of managing tasks, assignments, and projects within a company.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
What is?
Maintenance Management

What is Maintenance Scheduling Software?

Maintenance scheduling software, exemplified by platforms like FaultFixers, plays a pivotal role in enhancing efficiency, reducing downtime, and optimizing asset performance.
Tom O'Neill
Tom O'Neill
December 18, 2023
•
What is?
Maintenance Management

The Importance of Fault Reporting in Maintenance

Efficient fault reporting is a cornerstone of proactive maintenance strategies, enabling organizations to address issues swiftly and maintain optimal operational performance.
Tom O'Neill
Tom O'Neill
December 18, 2023
•
A Guide
Preventive Maintenance

The Guide to Total Preventive Maintenance (TPM)

Total Preventive Maintenance (TPM) is a proactive strategy that goes beyond traditional maintenance approaches, aiming to maximize overall equipment effectiveness, minimize downtime, and optimize productivity. 
Tom O'Neill
Tom O'Neill
February 8, 2026
•
What is?
Work Order Management

How to create a work order template in Word

Creating a perfect work order process involves streamlining the workflow to ensure efficiency, clarity, and accountability. 
Tom O'Neill
Tom O'Neill
February 8, 2026
•
How to
Facilities Management

What is a facilities ticketing system?

A facilities ticketing system is a software application designed to streamline and manage the process of handling maintenance and service requests.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
What is?
Facilities Management

What is Hard Facilities Management?

In this blog post, we will delve into the intricacies of hard facilities management, understanding its significance & key components.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
What is?
Maintenance Management

What is maintenance software?

Maintenance software is a type of computer program designed to facilitate and enhance the management of maintenance activities within an organization.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
What is?
Maintenance Management

Designing a Maintenance Workflow

A properly planned maintenance workflow is of paramount importance for organizations across various industries. It serves as the backbone of efficient operations, offering a structured and proactive approach to asset management.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
A Guide
Maintenance Management

How reliability engineers can use maintenance software instead of spreadsheets or pen and paper

Maintenance software offers numerous advantages in terms of efficiency, accuracy, data management, and analysis. Here's how reliability engineers can leverage maintenance software.
Tom O'Neill
Tom O'Neill
December 4, 2025
•
How to
Maintenance Management

A Beginners Guide to Football Pitch Maintenance

In this simple guide, we'll delve into the specifics of football pitch maintenance, from preparing the pitch for the season to ongoing care to ensure a safe and enjoyable game for players and spectators alike.
Tom O'Neill
Tom O'Neill
December 4, 2025
•
A Guide
Maintenance Management

A Beginners Guide to Brewery Maintenance

Whether you are a seasoned brewmaster or just starting out on your brewing journey, understanding the importance of brewery maintenance is crucial.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
A Guide
Asset Management

How to create an equipment maintenance spreadsheet in Excel

A quick 5-minute step-by-step guide where you will learn how to quickly create an equipment maintenance schedule in Excel.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
A Guide
CAFM

An introduction to CAFM software

A CAFM system, or Computer-Aided Facility Management system, is a comprehensive software solution designed to help organizations effectively manage and optimize their physical assets and facilities.
Tom O'Neill
Tom O'Neill
December 4, 2025
•
A Guide
Preventive Maintenance

Comprehensive CCTV System Preventive Maintenance Checklist

To ensure your CCTV systems optimal functionality and longevity, regular preventive maintenance is essential.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
Listicle
Maintenance Management

The 80/20 Rule for Preventative and Reactive Maintenance

In the world of maintenance management, finding the balance between proactive and reactive strategies is crucial for optimising operational efficiency and minimising downtime.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
Our Thoughts
Preventive Maintenance

How to create a digital preventative maintenance schedule

In this article we will give you a quick step-by-step guide on creating a preventative maintenance schedule using a preventative maintenance system like FaultFixers.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
How to
Cmms

What is a CMMS?

At its core, a CMMS is a digital platform designed to centralize and automate maintenance operations, making it easier to manage assets, track work orders, and implement preventive maintenance strategies.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
What is?
Maintenance Management

How to create a maintenance checklist using Microsoft Forms and Excel

Microsoft Forms & Excel used together can make a simple maintenance management checklist where when someone fills in the form it will populate the results into a spreadsheet.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
How to
Preventive Maintenance

100 Examples of Preventative Maintenance

In this blog post, we've compiled a comprehensive list of 100 example preventative maintenance tasks that facility managers and property owners can implement.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
Listicle
Maintenance Management

Streamlining School Management: The Power of MIS and CMMS Integration

In this article, we will explore how the integration of these two systems can significantly enhance the overall efficiency of educational institutions.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
What is?
Preventive Maintenance

Free Preventive Maintenance Schedule Template in Excel (2026)

Stay on top of maintenance, prevent costly breakdowns, and keep your assets running smoothly. Download a ready-to-use Excel template updated for 2026.
Tom O'Neill
Tom O'Neill
February 24, 2026
•
How to
Care Home Maintenance

How a CMMS Transforms Maintenance in Care Homes

Within the compassionate world of care homes, the well-being and comfort of residents are paramount. Behind the scenes, the seamless operation of essential equipment and facility maintenance plays a critical role.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
Our Thoughts
Cmms

5 Types of People-orientated CMMS Software

A "people-oriented CMMS software" is a Computerised Maintenance Management System designed with a strong focus on enhancing the experience and well-being of individuals using facilities or services.
Tom O'Neill
Tom O'Neill
July 20, 2023
•
A Guide
Facilities Management

Factory Maintenance: A Guide for Industrial Excellence

Maintenance plays a vital role in the success of any factory. It ensures optimal equipment performance, minimises downtime, and maximises productivity.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
A Guide
Care Home Maintenance

10 Top Care Management Software Systems

Care home management software is designed to streamline and automate various administrative and operational tasks within care homes or assisted living facilities.
Tom O'Neill
Tom O'Neill
December 15, 2025
•
Listicle
Property Maintenance

What is property defect management software?

Defect management software for property developers is a specialised tool designed to streamline the process of identifying, tracking, and resolving defects or issues in construction projects. 
Tom O'Neill
Tom O'Neill
February 8, 2026
•
What is?
Facilities Management

What is facility management?

Facility management refers to the coordination, operation, and maintenance of a wide range of physical assets within an organisation to ensure their effective and efficient use.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
What is?
Property Maintenance

What Is Building Maintenance?

Building maintenance encompasses a range of activities undertaken to uphold and restore the operational efficiency of both residential and commercial properties. These activities encompass various tasks such as cleaning, landscaping, and the upkeep of electrical systems.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
What is?
Maintenance Management

Understanding O&M: Operations and Maintenance Manual

The acronym "O&M" stands for "Operations and Maintenance" representing the essential functions, responsibilities, and labour involved in the day-to-day operations of various systems and assets. 
Tom O'Neill
Tom O'Neill
February 8, 2026
•
A Guide
Asset Management

Asset Tagging in Maintenance: Enhancing Asset Management and Efficiency

In this article we’ll explore the benefits and applications of asset tagging in maintenance and how you can implement it yourself with a quick step-by-step guide.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
A Guide
Facilities Management

Facilities and Maintenance Manager: An example job description and interview questions

Whether you're thinking about getting into facilities or maintenance management, or you are already working in the industry but are looking to move roles, we've put together this article to cover the typical job requirements, qualifications, interview questions and expected salaries for someone working as a facilities manager.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
A Guide
Maintenance Management

What is a maintenance ticketing system?

A maintenance ticketing system, also known as a maintenance management system or work order management system, is a software application designed to streamline and automate the process of creating, tracking, and managing maintenance requests or work orders.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
What is?
Preventive Maintenance

The Power of Preventative Maintenance for Schools

Schools are bustling centres of education, nurturing young minds and fostering growth. To create an optimal learning environment, it is crucial to ensure that school facilities are well-maintained and free from disruptions.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
A Guide
Work Order Management

What is a work order and how do you manage them?

What is a maintenance work order and how can you manage them using categorisation, software and best practice. We explore all of these questions in this article.
Tom O'Neill
Tom O'Neill
November 23, 2023
•
What is?
Facilities Management

Top 20 Facilities Management Software

A curated list of 20 software vendors that provide different types of facilities management software. From space planning, maintenance management to enterprise IT asset management.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
Listicle
Facilities Management

10 Unique Challenges of Sports Facility Management

Sports facility management presents its own set of unique challenges. Unlike facilities such as offices and retail spaces, sports facilities are prone to a number of different challenges that can make it challenging to maintain. We explore some of those challenges in this article.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
Listicle
Preventive Maintenance

The Importance of Preventive Maintenance in Hotels

Maintaining the operational efficiency and guest satisfaction in a hotel is a top priority for hoteliers. One crucial aspect of achieving these goals is implementing a robust preventive maintenance program. 
Tom O'Neill
Tom O'Neill
December 4, 2025
•
A Guide
Preventive Maintenance

How Preventative Maintenance Can Save a Business Money: A Facility Management Perspective

One of the most effective strategies employed by facility managers is preventative maintenance. In this article, we will explore how preventative maintenance can save a business money and why it should be a priority for facility management.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
Our Thoughts
Care Home Maintenance

Digitised Care and Patient Records? Focus on Facilities and Maintenance

In today's digital era, the healthcare industry has witnessed significant advancements in streamlining care processes. With the recent adoption of care planning software, the management of patient records and care planning has become more efficient and accessible than ever before. 
Tom O'Neill
Tom O'Neill
October 27, 2025
•
Our Thoughts
Facilities Management

Maintenance KPIs for Facilities Management

Maintenance metrics are measurements that give you insight into how everything and everyone is operating in your maintenance operation. Metrics are great ways to quantify the daily performance of your maintenance team and facilities upkeep.
Tom O'Neill
Tom O'Neill
May 19, 2026
•
A Guide
Property Maintenance

How QR codes can improve maintenance

QR codes and tags revolutionise maintenance by streamlining access to equipment information. Instead of manual searches, a simple photo scan provides instant data retrieval. This saves time, boosts productivity, and eliminates the need for physical documents or software navigation.
Tom O'Neill
Tom O'Neill
December 4, 2025
•
What is?
Facilities Management

Facilities management software for schools

The importance of facilities management in schools cannot be overstated. Well-maintained and efficiently managed facilities create a conducive learning environment for students.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
What is?
Property Maintenance

Commercial Property Maintenance: How it can improve your business

In this article we will cover the benefits of a well-run property maintenance management operation, both operationally and commercial, and we'll discuss the difference between property management software and maintenance management software.
Tom O'Neill
Tom O'Neill
June 5, 2023
•
A Guide
Facilities Management

What is Facilities Management Software?

Facilities management software is a powerful tool that enables organisations to efficiently oversee and optimise the management of their physical spaces, assets, and resources. 
Tom O'Neill
Tom O'Neill
June 5, 2023
•
What is?
Cmms

What is a CMMS and do you need one?

A CMMS, or Computerised Maintenance Management System to give its full name is maintenance software for managing assets, work orders, inventory, preventive maintenance, reactive maintenance tickets and more.
Tom O'Neill
Tom O'Neill
December 4, 2025
•
What is?
Maintenance Management

What is reactive maintenance?

Reactive maintenance, as opposed to preventive maintenance, involves addressing equipment malfunctions or breakdowns after they occur.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
What is?
Preventive Maintenance

The Ultimate Guide to Preventive Maintenance

Our ultimate guide to preventive maintenance. From what it is through to how to do it right and the systems you need to support it.
Tom O'Neill
Tom O'Neill
October 27, 2025
•
A Guide
Faultfixers

We've won backing from Innovate UK 🚀

FaultFixers has won backing from Innovate UK. FaultFixers has secured £271k in Innovate UK's 'ideas that address the impacts of COVID-19' fund.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
Our Thoughts
Workplace Management

How to maintain a COVID-secure workplace 👷‍♀️

It is essential that businesses are maintaining a COVID-secure workplace to protect our key workers and the vulnerable.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
How to
Facilities Management

The Future of Facilities Management....Software

Facilities Management is the unsung hero of the world, both for leisure and for work. Effective management improves asset lifetime value and reduces costs.
Tom O'Neill
Tom O'Neill
May 9, 2023
•
Our Thoughts
Workplace Management

Mental Health and working from home 🧠

If you are working from home it is important to remember to take care your mental health whilst adjusting to the new reality that is working from home.
Tom O'Neill
Tom O'Neill
February 8, 2026
•
Random
Maintenance Management

Challenges to implementing maintenance software

Maintenance software can be used by any business to save money and time. However, there are some challenges to implementing maintenance software.
Tom O'Neill
Tom O'Neill
May 22, 2023
•
Our Thoughts
Maintenance Management

What is Maintenance Software, anyway?

Maintenance software is used by most, it not all, facilities and properties businesses. But what is maintenance software & how does it help teams?
Tom O'Neill
Tom O'Neill
February 8, 2026
•
What is?
Faultfixers

The benefits (and science) of having dogs in the office

Dogs in the office have been linked to greater trust amongst team members and there is a positive oxytocin cycle in dog-human interactions.
Tom O'Neill
Tom O'Neill
May 9, 2023
•
Random