Reactive Maintenance Ticket Management System

Stay on top of your maintenance tasks with re-active ticket management. Get a centralised view of all of your re-active tickets and quickly see the status of those tickets in the FaultFixers App.
re-active tickets screenshot
Join 1,000+ companies managing their maintenance

Stay on top of things when they break

With our re-active ticket feature you can get oversight and updates on all of the re-active maintenance tasks that crop up on your estate.

Improve Issue Resolution

Reactive ticket management enables maintenance teams to quickly respond to and address issues as they arise. This helps to minimise equipment downtime and reduce the overall time spent.

Better Communication

With our reactive ticket feature, maintenance teams can easily communicate and collaborate on maintenance tasks. You can share information, updates, and feedback on each ticket.

Better Data & Reporting

Track and record all of your maintenance tickets in a centralised system, enabling you to analyse data and identify patterns and trends. This information can be used to optimise your processes.
Re-active ticket maintenance

A quick overview of the status of all your tickets

It's important to know about all of your maintenance tickets when they crop up. Otherwise things can go unchecked and become worse over-time. Login to FaultFixers and see all of the reported issues in one view with the relevant status attached.
reactive ticket view

“It’s changed the way our whole team works – before we had 5 painful spreadsheets, and now we can manage everything on the go.”

Steve Brine
Group Estates Manager

Simple Solutions for Multiple Industries

Our maintenance management system is designed to be simple and intuitive. That is why it is used across multiple industries to optimise and improve facility, property and maintenance processes.

Healthcare Maintenance

Maintenance software for care healthcare providers.

Property Management

Keep on top of your property portfolio maintenance management.

Sports & Leisure

Ensure equipment is compliant and is well maintained with FaultFixers.

Schools & Education

Maintenance Management Software for Schools & High Education.

Frequently asked questions

FAQs about reactive maintenance ticket management
What statuses are available for tickets?
There are 5 statuses we use in FaultFixers: New, In Progress, Closed, Overdue & Upcoming.
How can i prioritise my tickets?
FaultFixers has an in-built prioritisation function that allows you to tag tickets as either low, medium or high priority. You can then work through these tickets based on this priority.
Do tickets get assigned a location?
Yes, if you use QR tags on locations and buildings, when you scan the QR code the app will detect where you are so you can report a fault at the specific location. You can also assign a location to a ticket without a QR code but it is a more manual process.
Can I assign tickets to 3rd party contractors?
Yep, you can provide your contractors with access to FaultFixers and then assign tickets to them. You can change their rights so they can only see the tickets that are assigned to them.

Easy to use Maintenance Software

Digitise your maintenance management with Faultfixers

Join companies all of the world using FaultFixers to simplify and streamline their maintenance management processes.