January 8, 2022

See all your comments in one place

See all your comments in one place: We've made organising your tickets and tasks much easier with the addition of

See all your comments in one place: We've made organising your tickets and tasks much easier with the addition of Comments, Forms and Expenses views and don't worry, your full ticket history hasn't moved.

Coming soon: addition of Media, Files and Audit History!

Additionsofcomments

New & improved job creation wizard: Introducing the brand new ticket creation wizard! We wanted to make reporting a maintenance ticket even easier with a simple click-as-you-go wizard.

Start by creating a new ticket which will bring you to our brand new ticket creation wizard.

Newticketwizard

Fly through each step quickly and more accurately starting with buildings and locations to adding in your media. Assigning and scheduling your ticket is straightforward.

newticketwizard1

A more simplified My Jobs: Based on customer feedback, we've stripped back My Jobs to a simplified view of what to work on next.

Screenshot_20220727-132205 (1)

Use the quick filters at the top to see the jobs that are most relevant to how you like to work.

Screenshot_20220803-092512

More performance improvements: We are dedicated to bringing you the best overall experience with FaultFixers which is why we've prioritised more performance improvements.

Each of our feature releases aims to have your system working faster and stronger than ever before.

Other updates

Teams App (Mobile)

  • Performance Improvements
  • Addition of Expenses view and management
  • A simplified view of My Jobs
  • Addition of Comments view and management
  • Addition of Forms view and management
  • Adding back Reporter Information to Jobs
  • Remove inactive users from pool of assignees
  • Can no longer remove due date from PPM Tasks
  • Improve loading of reactive tickets on Android

Desktop (web)

  • Performance Improvements
  • Addition of file upload to Buildings
  • Quick attribute tag filter for PPM Masters
  • Addition fields for Contractors
  • Addition of Expenses view and management
  • Addition of Comments view and management
  • Addition of Forms view and management
  • New Improved Job creation wizard

Coming soon:

  • Building comparison BI view
  • Building listing KPI view

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