NEW FEATURE! 👉 See every planned maintenance task on a single calendar. Book a demo here
Yes, we offer a self-serve trial for small teams and guided pilots for portfolios. Trials include core features, sample PPM templates, and onboarding checklists.
Create your Site → Buildings/Locations, add the relevant categories, and print the auto-generated QR labels. Place labels in key areas; when a fault’s scanned, it lands in your central queue with location + photos.
Use the Central Maintenance Dashboard to see all open/overdue work by status, priority, and location. Every ticket stores a complete audit history (checks, certifications, timestamps) so you’re inspection-ready.
Have a basic list of sites/buildings/areas, your team emails, and the categories you use (e.g., electrical, plumbing). That’s enough to launch a pilot and start logging fault reports within minutes.
A Property maintenance software (often a CMMS/CAFM) centralises how you log, assign, schedule, and track maintenance across buildings and assets. FaultFixers replaces spreadsheets and email with digital workflows, keeps a full audit history for compliance, and gives teams real-time visibility of status, priority, and location.
You can change seats or cancel at any time. You can export your data during a defined retention window.
Yes, a 14-day free trial with no credit card required. We help you get set up.
You can pay monthly or annually. Annual billing costs less overall. Reporter users are free. Billing applies to the Maintenance Teams app.
We offer Starter, Professional, and Enterprise plans. Starter suits small teams. Professional adds PPM and asset tools for busy operations. Enterprise is for multi-site estates that need advanced controls.
Learn more: Pricing.
All plans include QR fault reporting, central job management, checklists, notifications, time and cost tracking, dashboards, and a full audit history. Higher tiers add PPM matrix, Steps, asset QR tagging, and admin controls.
Yes, SSO is supported via integration with approved third-party identity providers.
Yes, we are Cyber Essentials certified.
We follow established security and privacy practices, maintain documented policies, and review controls regularly. Formal audits and due-diligence packs are available on request.
You own your data. You can export records on demand from the app or request a complete export from our team.
Yes. Start with a single site to validate workflows and reporting, then scale to the rest of your estate.
Both. Use our quick-start checklists for the self-service option, or choose guided onboarding with a dedicated specialist to help you with imports.
Most teams go live within 1-2 weeks. Large rollouts follow a short plan covering data import, workflows, and training. For a single user or single site, you can be live the same day.
You get access to our help resources and direct support during business hours. For the professional and enterprise plans, you also get a dedicated customer success manager handling your account.
