MAINTENANCE SOFTWARE FEATURES
FaultFixers has many features to suit your specific needs.
And we’re constantly delivering new capabilities to blow your mind.
F E A T U R E S
✨ What you can do with FaultFixers ✨
Give anyone the ability to report maintenance issues straight to the relevant team (e.g. staff, customers, contractors).
Quick & simple reporting – you receive pictures/ video of the issues for faster & smarter resolutions.
FaultFixers automates all communications and updates to your Teams, Customers, Contractors – you name it!
Imagine the productivity gains from automatic customer updates, and team notifications – efficiency bliss 😍
Custom Checklists & Digital Forms
Instantly create digital checklists and forms, completing them on-the-go and storing them in your FaultFixers account.
Link them to your account, a building, recurring tasks (e.g. daily H&S audits), or an ad hoc job (e.g. risk assessments).
Never lose another 3rd party certificate or compliance document with digital storage, easily search when you need it.
Dynamic Scheduling & Task Assignment
Schedule your tasks across your workforce based on their dynamic availability, skill, location etc.
Drag-and-drop jobs into your workforces diary – send and update it at the click of a button – ditch the emails and whiteboards for good!
Make maintenance a team effort – give your staff, operatives, engineers and anyone else the ability to report an issue straight to the relevant team(s).
Wow your customers with an online request portal and brand in in your colours or theirs,
Saving you time responding to emails, answering calls, and inputting jobs.
Chat with your team from inside your maintenance app to streamline communication.
Replace back and forth, inefficient phone calls with group chats that can be created for individual tasks, and projects.
Reporting and Analytics
Create maintenance reports to drill into your data, identifying trends and analysis.
Run reports in seconds, eliminating manual review. Quickly share access with inspectors, or even your customers.
Track performance and KPIs from your dynamic dashboard.
Photos, Videos, & Signatures
Allow your staff and customers to report issues with pictures and video to make responding to issues quicker and easier.
No more Chinese Whispers or “which piece of equipment do you mean” – fix issues faster and on first inspection.
Track accountability and validity with signatures, whether it’s engineer sign-offs for certificates, or customer sign-offs for job closure.
Check-in and Check-out
Track time spent on tasks – your team can easily clock in/out of jobs when they attend to capture how long they take to complete, helping with timesheet capture.
Coming soon – automatic cost calculation, rate cards, and pull-through to invoicing.
Complete Audit History and Tracking
Easily track what has been done, when, and by who.
Persistent problem? No bother! Rather than open a new issue, just re-open the same job and benefit from seeing previous actions and maintenance history.
Link and store documents, certificates, before & after photos, quotes, invoices, you name it, with them all easily searchable.
Detailed Asset Registers
Keep a detailed history of all your equipment & critical assets.
Quickly drill into an assets maintenance history where you can attach manuals and warranty documents so they are never lost.
Create automated planned maintenance tasks against specific assets (e.g. a boiler) and never worry about non- compliance again.
QR Code & Asset Tagging
Create unlimited QR Tags to deploy across your facilities.
Flexibly set them up to suit you needs – building tags, location tags or asset tags.
Scan them in either the FaultFixers Reporter App & Teams App to see a list of open issues across a specific building(s) or to load the maintenance history of a critical asset(s).
Assign tickets and tasks to the right team member anytime, anywhere.
Reduce complicated assignment admin with assignment options and update assignees immediately if someone is sick.
Store and manage all of your third-party contractors straight in the FaultFixers software.
Compile detailed contractor lists and have your outsourced team working on your live tickets and tasks straight away.
T E S T I M O N I A L S
Join our Happy Customers
“Excellent for reporting issues across the school and allowing the Care Taker to respond quickly”
“I can’t tell you how much it makes my job easier, both for managing customer issues and warranty issues with our contractors."
“It’s changed the way our whole team works – before we had 5 painful spreadsheets, and now we can manage everything on-the-go”