Maintenance

The Impact of technology on healthcare

Technology has been evolving and benefitting our lives for many years now. From communicating with friends, flexible ...


Technology has been evolving and benefitting our lives for many years now. From communicating with friends, flexible working, online shopping to booking a Covid test, technology impacts every industry.

But one of the main industries that benefit from the digital shift is the healthcare industry.

The Impact of technology on healthcare

Below are some of the ways technology has impacted the healthcare industry: 

Telephone consultations

Using telephone consultations can have huge benefits for not only the doctors themselves but the patients as well. Phone appointments are helpful for those who cannot get time off work and people who have contagious symptoms to reduce the chances of them spreading it. Reducing physical contact is extremely important to help reduce the spread of Covid and keep people safe and protected. Telephone consultations last a shorter amount of time, therefore allowing doctors to speak to more patients throughout the day. Video appointments are also available and the option to send in photos of problem areas helps to identify health problems and give the correct advice. 

Electronic prescriptions

The move away from paper prescriptions and towards e-prescriptions is a great way to reduce paper, consequently helping the environment. It also lowers the risk of losing your paper prescriptions and needing to step foot in your GP surgery to pick them up, therefore reducing the amount of social contact required. 

Contact tracing

Another great use of technology is contact tracing, something we have all become aware of over the last few years. When an individual becomes infected with Covid, the app begins to track the locations you have been to most recently, using a location finding technology like Bluetooth or GPS. The technology can then identify the people you have been in close contact with and notify them of the necessary information, this should hopefully help to control the spread of the virus. 

NHS website/ NHS app

The NHS website and app have many helpful features for people, varying from getting health advice, sharing Covid19 vaccination records, managing referrals and appointments, viewing health records online and many more features! By using the NHS website or app it can save people a lot of time waiting on the phone, can cut down GP appointments for minor problems and can help reduce paper usage by information going digital. 

Book appointments online 

Booking appointments in person and over the phone are now a thing of the past, most appointments in the healthcare sector can now be booked through an online booking system. This saves people wasting hours on the phone and allows receptionists to focus on more pressing tasks. Letters have also been scrapped for reminding people about upcoming appointments and now text messages or emails are the preferred methods of communication. 

Facetime family from the hospital 

Not being able to visit family in the hospital during the peak of the pandemic was tough for many people. However, the use of technology made it possible for families to communicate with their loved ones and also speak to the healthcare professionals looking after them to stay in the loop of what was happening. It was a way to keep the communication going but also reduce social contact and therefore keep people safe and protected from the virus. 

Electronic medical records

Electronic medical records bring many benefits to patients and clinicians. One of the main ones is medical records are much safer and secured being stored digitally as there is no risk of losing them. There is also less chance of errors being made in relation to misinterpreting handwriting and medical records can be passed on to different healthcare professionals with ease. 

Computerised Maintenance Management System (CMMS)

Using a CMMS is a great way to simplify and digitalise tasks and stay on top of maintenance management. Those within the healthcare sector using a CMMS will know how they streamline operations and ease automation of processes by storing all information in one place and reducing physical contact. They can also help to make teams more efficient and productive as less time is wasted on minor tasks that can be easily automated by maintenance management software and more time can be spent on important tasks. 

During the pandemic, it has become clear that we cannot live without technology and that it will continue to shape our lives into an increasingly digitalised world. 

Find out if a CMMS could help your business.

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