May 22, 2023

What's New: Quick filters, Job Listing View & Exporting Job Details

We are excited to unveil our newest product release, packed with new features and enhanced functionality, we hope you find the additions improve your experience with FaultFixers.

We are excited to unveil our newest product release, packed with new features and enhanced functionality, we hope you find the additions improve your experience with FaultFixers. Thank you for your continued support, and we can't wait for you to explore this exciting release.

Quick filters

Quick Filters

We have made improvements to our filter functionality. Previously, the FaultFixers system filters (overdue and upcoming) were fixed options, but now they have been moved to the filter button, giving users more control over their filtering preferences. Additionally, users can now store their own reports for quick access, although these reports are currently stored on the device rather than the user's account.

Open and Closed job listings

Open & Close Tickets

To improve usability and performance, we have separated the report views for My Jobs, Reactive Tickets, PPM Masters, and PPM Occurrences into "Open" (including New and In Progress) and "Closed" (Closed) categories. This update allows you to easily distinguish between ongoing and completed tasks, leading to a more streamlined workflow.

Export individual job details to spreadsheet

Export job details

We understand the importance of data management and analysis. To facilitate this, we have introduced the ability to export a job's details to an Excel spreadsheet directly from the job details page. Simply click on the export option located under the job's profile picture, and the details will be downloaded in Excel format.

Export individual job form submissions to spreadsheet

In addition to exporting job details, you can now export form submissions associated with a job. All the details from the attached forms will be exported into a spreadsheet, with each form type and structure appearing in a separate tab. This feature enables better organisation and analysis of form data.

Addition of subscription management

We are excited to introduce a new feature in our web platform: subscription management. With this update, you can now easily manage your subscription and explore new feature tiers. A dedicated tab has been added under the organisation management pages where you can view your existing subscription and upgrade to a new tier to unlock additional functionality.

Movement from team masters to admin role

To enhance account ownership and management, we have replaced the "team master" role with a new role called "admin." Admins have increased authority and cannot have specific permissions removed. It is now easier to identify the owners of an account, and every account must have at least one admin.

Auto assignment limitation based on building access

We have implemented a new safeguard to ensure that users are not automatically assigned to buildings they do not have access to. This limitation prevents any accidental assignments that may compromise security or access controls.

Assignees that are invalid on duplication of job are removed

When duplicating a job and modifying the building, we have improved the assignee validation process. If the assignees of the original job do not have the necessary permissions for the new building, they will be automatically removed. This enhancement ensures that job assignments remain relevant and adhere to security protocols.

Increase allowance of email complexity for users

We have expanded the flexibility of email domain configurations when adding users to our platform. Users can now utilise more complex email domains, allowing for greater customisation and compatibility with various email systems.

View toggle for active users

To simplify user management, we have introduced a new view toggle on the teams listing page and the Scheduler. You can now choose between viewing the full list of users or only those who haven't been deactivated. This feature provides a cleaner interface and easier access to the relevant user information.

Notification on job assignment at point of creation

To keep users informed, we now provide notifications for job assignments during the creation wizard. Whenever you are assigned to a job, you will receive a notification, allowing you to stay up to date with your tasks right from the start.

Form printing format to vertical stack

Based on user feedback and usability considerations, we have updated the layout of printed forms. Instead of a cramped table format, the new printing format displays labels and corresponding values stacked vertically. This change enhances readability and ensures a more professional appearance when printing forms.

Under the hood

These are the improvements we have made to the system that are not immediately obvious from a user-perspective but contribute to a better experience no the less.

Underlying preparation for reporter PWA

In preparation for the rollout of our new Progressive Web App (PWA) support, we have made necessary changes to the underlying infrastructure. While this change is not immediately visible to users, it paves the way for future enhancements and improved user experiences.

Performance improvement to form listing and form template listing

We have optimised the performance of the form listing on the forms page, form template listing on the form templates page, and the selection of form templates when adding a new form to a job. These updates ensure faster loading times and a smoother experience when working with forms.

Bug Fixes

  • Resolved an issue with the notification center not displaying results correctly when empty.
  • Fixed the cancel button on files pending, ensuring it functions as intended.
  • Alphabetised auto assignment lists for improved organisation and ease of use.
  • Added indications of purpose for organisation logos, avoiding confusion and providing clarity.
  • Corrected an issue where older ppm files were not listed in the file listing.
  • Fixed the duration setting for certain tasks, ensuring fixed durations are accurately reflected in the system.

We hope these updates and bug fixes improve your experience with FaultFixers. As always, we appreciate your feedback and are committed to continuously improving our product. If you have any questions or encounter any issues, please reach out to our support team.

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