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A digital solution to care home maintenance

Morris Care opted to future-proof its maintenance management by going digital.

Drew Schofield, Transformation Manager at Morris Care saw an opportunity to reduce costs and streamline internal processes by working with the team at FaultFixers.

Number of homes: 6

Maintenance Software


Morris Care Nursing Homes are not just places to live, they are a home from home and somewhere to be comfortable and cared for.

Their Care Homes in Cheshire and Shropshire enjoy being part of their local communities and take pride in their reputation for offering not only clinical excellence but warm, friendly and sociable environments where residents' health and happiness sit at the heart of the Home. 

Care Home Maintenance Software

The maintenance teams at Morris Care were using excel spreadsheets, logbooks and phones to manage their entire maintenance processes. 

Morris Care was looking for the perfect digital solution for the day-to-day healthcare maintenance management of their care homes across six sites.


Keeping track of maintenance issues all in one, easy-to-use platform has positively impacted Morris Care.

Savings on time and money has allowed their teams to focus more on the comfort and care of their residents and less on the stress of spreadsheets and logbooks. They are now able to identify issues before they become a problem.

“FaultFixers is just one of a number of new platforms we’re adding to our digital capabilities to ensure our Nursing Homes stay safe and compliant. Our maintenance teams are finding the platform really easy to use and its saving them time too. As a business, it means we get complete oversight of our Homes, ensuring we can plan work streams and identify potential issues before they become a problem.”


Streamlined Maintenance Management

Morris Care has ditched excel spreadsheets and filing cabinets for one, easy-to-use mobile and desktop app.

Since implementing FaultFixers, Morris Care has seen a huge 40% reduction in completion time per maintenance request and saved a whopping £500 per month in maintenance costs.

Maintenance management
Maintenance App

Protection and safety

Morris Care continues to ensure its residents and staff are safe and comfortable even during these difficult times.

With COVID-19 dominating headlines, Morris Care takes a leap forward by enforcing social distancing protocols and practising rigorous health & safety upkeep, all with the help of FaultFixers. 


Download the full Morris Care Case Study

Get our free care home case study with Morris Care. Get insights into how Morris Care has used FaultFixers to be CQC ready at all times and enforce social distancing during COVID-19.


What our other customers say

We’ve been using FaultFixers for over a year now and it’s done wonders for our operations.There are approx 150 Nursing Staff who can now report issues to me and my team with ease and before they become more serious issues.

With 7 sites, it’s helped us to operate more dynamically, and now if we need multiple facilities staff at one site on any given day, FaultFixers helps us to manage and organise this in a central way. It means we can respond to patients quicker and save costs on inefficiently running our sites.

We had a CQC inspection back in November 2018, and FaultFixers was directly beneficial to responding to the Inspection Team. It has led to us improving our performance rating in the ‘Well Led’ inspection area from ‘Good’ to ‘Outstanding’ which we’re of course immensely proud of.

Morris Care
Rosemary Park Nursing Home
Care Home Maintenance Management
St Magnus Hospital
Hallmark Care Homes