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Web and mobile maintenance management software for charities and non-profit organisations.

One easy-to-use platform to manage your Team and contractors to ensure the safety of your charity or non-profit.

FaultFixers supports all charities and non-profits with simple-to-use and effective maintenance management.

healthcare maintenance software


Happy Charities & Non-Profits



Issues Reported Annually



Units/Properties Managed


Many Benefits, All In One Place

Peace of mind

Not a qualified facilities manager? We make it easy for Managers, Volunteers, Heads & Administrators

Everything in one place

Delete your complex spreadsheets and bin your messy paper filing systems – everything is logged neatly in FaultFixers

Saves you time & money

Reduce downtime and see which assets cause you problems to prevent future issues – surely that boiler needs a service!

Makes inspections easy

Easily run reports for inspectors and show them a track record of responding appropriately and in a timely manner

Easy to use

We don’t have user guides on purpose – an easy solution for all staff regardless of whether they’re tech-savvy, or not

Accessible anywhere

Allow staff to report issues as soon as they see them so they don’t slip through the net. Respond to them on-the-go

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Maintenance management software

Customer & Team App

Stand out from the crowd with a bespoke Customer Reporter App where customers report their issues to you complete with helpful photos and videos.

Resolve repairs quickly as well as automating progress updates and communications.

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Maintenance Software Features


Mobile Fault Reporting

Anyone can easily log issues in 30 seconds, capturing photo and video evidence

Maintenance Dashboard

A clear and concise overview of all your maintenance and facilities, across all your sites

Task Assignment

Assign tasks to the relevant team member(s) or team, e.g. contractor, maintenance teams, manager etc.

Stock Requests

Allow staff to request additional day to day items such as toiletries, e.g. soap is running low 

Scheduled Maintenance

Track all your key assets and schedule preventative maintenance, helping to reduce downtime.

Digital Forms

Never lose a record again. Keep track of fire alarm logs, H&S logs etc. digitally within the platform

Our Success Stories



Our original processes included many emails, phone calls and spreadsheets. As a growing organisation, this was becoming a real issue. FaultFixers has enabled us to streamline our maintenance jobs across all our sites. It allows our front-line support staff to report hazards and repairs directly through the app, along with images, allowing the maintenance team to respond efficiently. The software allows management to monitor ticket response times, ensuring timescale targets are being met for all jobs raised. Tickets are also categorised to job type and site location, which enables us to monitor repeat faults and put preventative measures in place to improve the service.

The FaultFixers team have been very supportive of any issues we are faced with. It’s been a pleasure working with them.

Pani Toumazi


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