MAINTENANCE MANAGEMENT FOR CHARITIES
Web and mobile maintenance management software for charities and non-profit organisations.
One easy-to-use platform to manage your Team and contractors to ensure the safety of your charity or non-profit.
FaultFixers supports all charities and non-profits with simple-to-use and effective maintenance management.

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Many Benefits, All In One Place
Peace of mind
Not a qualified facilities manager? We make it easy for Managers, Volunteers, Heads & Administrators
Everything in one place
Delete your complex spreadsheets and bin your messy paper filing systems – everything is logged neatly in FaultFixers
Saves you time & money
Reduce downtime and see which assets cause you problems to prevent future issues – surely that boiler needs a service!
Makes inspections easy
Easily run reports for inspectors and show them a track record of responding appropriately and in a timely manner
Easy to use
We don’t have user guides on purpose – an easy solution for all staff regardless of whether they’re tech-savvy, or not
Accessible anywhere
Allow staff to report issues as soon as they see them so they don’t slip through the net. Respond to them on-the-go
Maintenance Software Features
Mobile Fault Reporting
Anyone can easily log issues in 30 seconds, capturing photo and video evidence
Maintenance Dashboard
A clear and concise overview of all your maintenance and facilities, across all your sites
Task Assignment
Assign tasks to the relevant team member(s) or team, e.g. contractor, maintenance teams, manager etc.
Stock Requests
Allow staff to request additional day to day items such as toiletries, e.g. soap is running low
Scheduled Maintenance
Track all your key assets and schedule preventative maintenance, helping to reduce downtime.
Digital Forms
Never lose a record again. Keep track of fire alarm logs, H&S logs etc. digitally within the platform
Our Success Stories
Our original processes included many emails, phone calls and spreadsheets. As a growing organisation, this was becoming a real issue. FaultFixers has enabled us to streamline our maintenance jobs across all our sites. It allows our front-line support staff to report hazards and repairs directly through the app, along with images, allowing the maintenance team to respond efficiently. The software allows management to monitor ticket response times, ensuring timescale targets are being met for all jobs raised. Tickets are also categorised to job type and site location, which enables us to monitor repeat faults and put preventative measures in place to improve the service.
The FaultFixers team have been very supportive of any issues we are faced with. It’s been a pleasure working with them.
Pani Toumazi
Director