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How do I raise a ticket on FaultFixers?

There are multiple ways you can raise a ticket (report a fault) with FaultFixers and this article will show you how: 


There are multiple ways you can raise a ticket (report a fault) with FaultFixers and this article will show you how: 

1. FaultFixers Reporter App

Download the FaultFixers Reporter App on the app store or google play and simply take a photo of the issue and additional details. Once you hit 'Report it!' your ticket is immediately sent to the correct maintenance team and you can track all your raised tickets in 'My Tickets' straight in the app.

The FaultFixers reporter app is free to download and all you need is the correct QR tag or code to begin reporting a ticket.

How to report a maintenance issue2. Raise a ticket on FaultFixers Teams for Web

To raise a ticket with FaultFixers teams on your desktop simply log in to your FaultFixers system and go to 'Reactive Tickets'. To report a new ticket, select 'New+' and our report a ticket wizard will pop up and guide you through each step.

Screenshot 2022-08-08 at 13.37.15

Watch a video below on how easy and quick it is to raise a ticket on FaultFixers for the web.

 

HubSpot Video

 

 

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